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Welcome to the Herefordshire Children's Services Procedures Manual

This is the manual for Herefordshire Children Services.

The manual is laid out as following:

  • Procedures - this contains the procedures that meet the national social work requirements required by the legislation and statutory guidance;
  • Local Resources - this contains local guidance, tools and other information that supports and complements the main procedures;. It is important that you use this area;
  • Safeguarding Children and Young People in Herefordshire has a range of guidance on safeguarding topics. These can be accessed from the button on the top toolbar titled 'Safeguarding Guidance'.
    The West Midlands Regional Safeguarding Procedures can also be accessed from the same button and contain the multi-agency procedures for safeguarding. You will need to access these procedures as well.

The majority of electronic devices have the functionality to allow a shortcut to be downloaded to the welcome screen of their phone/tablet by loading the site using the web address above and tapping 'Add to Home Screen'. from the menu on their browser.

The 'Using this Manual' guidance explains how this manual works, and sets out the latest amendments.

For further details, please contact Dylan Harrison (Dylan.Harrison@herefordshire.gov.uk).

Last Updated: August 4, 2025

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